How to Link Mobile Number with Driving License Online without visiting RTO Office

With the Ministry of Road Transport & Highways pushing for full digitization under the Digital India initiative, Citizens can now update or link mobile number with their driving license online, without visiting the RTO.

How to Link Mobile Number with Driving License Online

In today’s digital-first India, your mobile number is more than just a contact—it’s your gateway to essential government services. Whether you’re renewing your driving license, checking traffic challans, or accessing DigiLocker, having your mobile number linked to your driving license ensures seamless access, secure verification, and timely updates.

This is a detailed article on How to Link Mobile Number with Driving License Online without visiting RTO Office. This guide will help you through the step-by-step process, using the official Sarathi Parivahan portal, so you can link mobile number with driving license. Whether you’re in Assam, Delhi, or any other state, this process is standardized and Aadhaar-based, making it easier than ever to stay connected with transport authorities.

Why Linking Your Mobile Number with Driving License is Important

Linking your mobile number with your driving license is now essential for accessing digital transport services in India. Whether you’re renewing your license, checking challans, or updating address details—your registered mobile number ensures secure OTP verification and timely alerts.

Step-by-Step Guide to Link Mobile Number with Driving License

Step 1: Visit the Official Portal

Visit the official website of Sarathi Parivahan portal sarathi.parivahan.gov.in

Step 2: Select Your State

Choose the state where your driving license was issued (e.g., Assam, Maharashtra, Delhi).

Step 3: Navigate to “Update Mobile Number”

Click on “Update Mobile Number” under the Driving License Services section.

Step 4: Enter Your Details

• Driving License Number
• Date of Birth (as per DL)
• Captcha Code

Step 5: Aadhaar-Based OTP Verification

• Enter your Aadhaar-linked mobile number
• You’ll receive an OTP for authentication
• Submit the OTP to verify

Step 6: Confirmation

Once verified, your mobile number will be linked. You’ll receive an SMS confirmation from the portal.

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Benefits of Linking Your Mobile Number with Driving License

Linking your mobile number with your driving license is no longer optional—it’s a vital step toward secure, efficient, and digital transport services in India. Here’s why every citizen should complete this update:

1. Instant Notifications & Alerts

• Receive SMS alerts for e-challans, license expiry, insurance renewals, and PUC reminders
• Stay informed about traffic rule changes, RTO updates, and DL status

2. Enhanced Security & OTP Verification

• All online services (renewal, address change, slot booking) require OTP authentication
• Prevents unauthorized access or misuse of your driving license details
• Adds a layer of Aadhaar-based identity protection

3. Access to Online RTO Services

• Enables contactless access to services like:
  • DL Renewal
  • Address Update
  • Ownership Transfer
  • Hypothecation Removal
• No need to visit RTO physically—complete tasks from your phone or computer

4. DigiLocker & mParivahan Integration

• Linked mobile number allows you to store and access your DL and RC digitally
• These digital documents are legally valid and accepted by traffic authorities

5. Accurate Government Records

• Helps transport departments maintain authentic, updated databases
• Reduces errors in challans, duplicate licenses, and vehicle ownership records
• Supports transparency and anti-corruption efforts

6. Emergency Communication

• In case of accidents or legal inquiries, authorities can quickly contact the registered owner
• Ensures timely coordination and support during emergencies

7. Supports Digital India & Paperless Governance

• Reduces paperwork, queues, and manual errors
• Promotes eco-friendly, efficient public service delivery
• Aligns with the Digital India mission for smart governance

Important Notes for Driving License Mobile Number Link or Updates

• Mandatory for Online Services: Linking is required to access RTO services like DL renewal, address change, and slot booking.
• Use Registered Mobile Number: Always use the number linked with Aadhaar or DigiLocker for seamless OTP verification.
• Avoid Multiple Registrations: Linking multiple numbers to one DL may cause authentication issues.
• Update if Number Changes: If you change your mobile number, update it immediately via Parivahan portal or nearest RTO.
• No Need to Visit RTO (in most cases): Linking and updates can be done online through https://parivahan.gov.in.
• Keep Number Active: Ensure your mobile number is active to receive alerts, e-challans, and renewal reminders.
• Check Status Regularly: Use mParivahan or DigiLocker to verify if your DL is correctly linked and digitally accessible.

Common Issues While Linking Your Mobile Number with Driving License

Despite the push for digital convenience, users often face technical and procedural hurdles. Here are the most reported problems:

1. Mismatch in Personal Details

• Name or Date of Birth on DL doesn’t match Aadhaar records
• Causes OTP failure or rejection during verification

2. Inactive or Unregistered Mobile Number

• Mobile number not linked with Aadhaar or DigiLocker
• SMS alerts and OTPs fail to deliver

3. Old Driving License Format

• Legacy DLs (pre-2019) may not be digitized in Sarathi database
• Requires manual update or RTO visit

4. Multiple DL Entries or Duplicate Records

• Some users have duplicate licenses or vehicle entries
• System flags errors during linking or update

5. Portal Glitches or Server Downtime

• Parivahan portal may be slow or unresponsive during peak hours
• OTP not received, page not loading, or session timeout

6. RTO Dependency in Some States

• Not all services are fully online in every region
• Users may still need to visit RTO for biometric or manual verification

7. Incorrect Entry of DL Number or Issue Date

• Even a small typo can block the linking process
• Always double-check DL details before submitting

Solutions to Common Issues related to Driving License Mobile Number Link or Updates

Facing trouble while linking your mobile number with your DL? Here’s how to fix it step-by-step:

1. Mismatch in Name or DOB

Issue: Aadhaar and DL details don’t match
Solution:

• Update your Aadhaar or DL via respective portals
• Use the Sarathi Parivahan portal to correct DL details: Sarathi Mobile Update Page

2. Inactive or Unlinked Mobile Number

Issue: OTP not received
Solution:

• Ensure your mobile number is linked with Aadhaar
• Visit UIDAI Mobile Update Page to update your Aadhaar-linked number

3. Old Driving License Format

Issue: DL not found in online database
Solution:

• Visit nearest RTO to digitize your DL
• Request entry into Sarathi database for online access

4. Duplicate or Multiple DL Entries

Issue: System shows conflicting records
Solution:

• File a correction request at RTO
• Carry Aadhaar, DL, and vehicle RC for verification

5. Portal Errors or Server Downtime

Issue: Page not loading, OTP delay
Solution:

• Try during non-peak hours (early morning or late evening)
• Use updated browsers like Chrome or Edge
• Clear cache or switch to mobile data

6. State-Specific Offline Requirements

Issue: Some services not available online
Solution:

• Check your state’s transport site or call RTO helpline
• In Assam, use Assam Transport Portal

7. Incorrect DL Number or Issue Date

Issue: Typing errors during submission
Solution:

• Double-check DL format (e.g., AS01 2020 1234567)
• Refer to DL smart card or physical copy for accurate entry

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